Refund policy

 

• We do not provide refunds for made to order pieces or custom fine jewelry.
• However, we do allow exchanges and repairs within the first 3 weeks of obtaining your made to order product free of charge.
• If you are not completely satisfied with your product or damage has occurred within the first 3 weeks, please email me at info@chezzajewelry.com for coordination or fill out the contact form under "Contact".
• Check out the Returns and Repairs page to see info. on custom fine jewelry repairs and exchanges policy.